Sheridan Fitzpatrick stopped taking the bus to work some two years ago when the waits became too long and passengers on board became too disrespectful. She recalled one instance when, with snow on the ground, she waited an hour for a bus that never arrived.

CTA bus tracking just got a little more accurate. For the first time, the Chicago Transit Authority is sharing data about which buses have been canceled so they don’t show up as “scheduled” buses in transit apps. The CTA says this is the next step to ...